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TERMS AND CONDITIONS

The hire form received at time of booking must be filled and signed by an adult over the age of 18, who agrees to take responsibility for the equipment and its use during hire. By signing this hire agreement: 

  • You confirm you have read and understand the safety brief relevant to your chosen equipment. 

  • You accept liability for all loss or damage to boards and you may loose your deposit. If boards are not returned or you do not meet us at the agreed time/day this will be treated as theft. No refunds are offered if you return equipment early. 

  • You understand that we do not take any responsibility for any injury to yourself or others during the hire period.  

  • You understand that we do not take responsibility for any loss or damage to your personal belongings, the hire equipment, or belongings of others during the hire period.  

  • You declare that you are physically fit and able to safely use hired equipment, and that you have no pre-existing medical conditions that may affect your abilities in the water. If you do not adhere to the safety brief/safety guidelines or otherwise act unsafely you will be asked to return equipment immediately without refund, and you will be liable to pay for any loss/damage of equipment.  

  • You declare that you can swim at least 50 meters unaided in open water and accept the risk of using equipment on open water. You do not use equipment under any circumstances if you are under the influence of drugs or alcohol, or if you have taken medication that may affect your abilities in the water.  

  • You understand that we do not recommend that children under the age of 8 use hire equipment, and as such we do not provide buoyancy aids for children.  

  • You agree to adhere to our SUP Age Restrictions: All under 18’s using SUP equipment must be supervised by an adult during the hire period. The adult must also be taking part in the activity, e.g. they cannot ‘paddle’ or swim nearby. All under 10’s can only accompany an adult hiring equipment and must not use boards alone, even if an adult is nearby. Max 2 under 18' children per accompanying adulting adult. Max. 1 ‘under 10’ children per accompanying adult.  

  • You declare that you have previous experience using the equipment you choose to hire. For any beginners wanting to hire equipment please contact us in advance to discuss options.

  • You accept that if the beach is ‘red flagged’ by the RNLI all you must not use our equipment for your own safety. If there are offshore winds RNLI lifeguards will fly a windsock – in this case SUP's must not be used. If a lifeguard asks you to leave the water/instructs you in any way this must be followed immediately. 

Coronavirus policy

If your booking is affected by Coronavirus please contact us up to 7 days before your booking where possible.

You may be able to cancel due to circumstances related to Coronavirus. However this is dependant on several factors, including UK wide restrictions, local restrictions where you are traveling from, the date you wish to cancel and local restrictions in Pembrokeshire. 

  • If your cancellation falls under this category Pembrokeshire Paddleboards will provide a full refund or offer a free date change or a credit for future bookings.

A £50 deposit per board is required when hiring any of our paddleboards.